We Filed a Patent—But It’s Really About People
- Deb Shapiro
- Oct 31
- 3 min read
Technology is flying. AI is moving like a bullet train, and you’re expected to keep up.
Then leadership walks in and says the quiet part out loud:
“We want you to increase profits by 50% this year. We’re giving you an AI tool.”
How is an Agile team supposed to do that? We don’t sell. We don’t market. We build.
Can we ask sales to help?
Nope — they have their own goals… and it’s less than a 50% increase 🤯.
No roadmap.
No training.
No guidance.
Just pressure.
You sit at your desk doing the math, realizing the goal was set long before anyone thought about how people would get there?
This isn’t fiction. It’s a true story from our founder, Deb.
That company is still in business, but the entire Agile team was laid off for “underperforming.”
The writing was on the wall the moment AI was rolled out without a learning plan.
Every day, another headline says the same thing: AI rollouts are failing because people don’t understand what they’ve been given. It’s not bad technology. It’s bad adoption.
The Moment of Realization
If this sounds familiar, it’s because it’s happening everywhere—smart teams, ambitious goals, great tools, and no plan for how people will actually learn to use them.
That’s when we realized something had to change.We needed a framework that treats adoption like part of the product, not an afterthought.
That’s where the ADLC Method™ — Adoption Design Learning through Confidence™ comes in.(Yes, it’s patent pending. But it’s really about people.)
How the ADLC Method™ Helps Teams Like Yours
Build learning into the work.We join your process early, spotting where confusion will hit before launch.
Keep it human.Every lesson is short, clear, ADA-compliant, and human-made — real people explaining real tools.
Train both sides.Your team learns how to explain. Your users learn how to succeed.
Measure confidence, not clicks.Because finishing training isn’t the same as understanding it.
Even if you never work with us, please don’t roll out another system without an ADOPTION plan. That one step will save you more time, money, and stress than any AI tool ever could.
We’ve Been Here Before
Remember the early days of social media? No rules, no best practices — just chaos and courage.
Then came the translators — people who bridged the gap between technology and behavior. They made sense of the chaos and taught teams how to communicate online.
That’s what Tech TLC: Adoption Architects is doing for this AI era. We help companies understand what’s happening, create systems for learning, and keep technology human.
Why the Human Touch Still Wins
AI can automate almost everything — except understanding. It can’t see the hesitation in someone’s eyes or pause to say, “Let’s try that again.”
That’s why every ADLC training is human-made — built for clarity, empathy, and confidence.Because adoption doesn’t happen through automation. It happens through kindness.
Technology only works when people do.
Ready to Make Tech Make Sense?
If your organization is adopting AI or new tools and you’re starting to see that same pattern — goals without guidance — let’s fix it before it costs you your people.
👉 Learn more about the ADLC Method™and how Tech TLC: Adoption Architects can help your teams adopt with confidence.
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